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Mid-Market Case Study·Manufacturing

Scaling in the Mid‑Market

How a 90-year-old industry leader modernized its revenue operations—and doubled revenue in one year

Perricone Farms adopted HubSpot and partnered with Serendipity to unify its systems and create the visibility needed to support its next stage of growth.

Perricone Farms and Natalie's Orchid Island Juice Company
HubSpot Products
Customer Platform + 30 Sales Seats
Industry
Manufacturing
HubSpot Manufacturing Industry Specialist
100%
Revenue growth in the year following HubSpot adoption
$150M
Closed revenue tracked in HubSpot
100%
CRM adoption across a 30-person sales team
01

The Opportunity

Achieving Growth at Scale

Perricone Farms, a nationally recognized leader in juice manufacturing, had ambitious, private-equity-backed growth plans—but manual processes and disconnected systems made them difficult to execute. Data was fragmented across the organization, processes varied between teams, and leadership lacked a reliable, unified view of sales performance.

Sales leaders meeting in a conference room

Large distributed team

With team members across the country, Perricone needed a consistent way to manage activity and opportunities.

Acquisition strategy

Backed by private equity, Perricone needed scalable processes that acquired companies could be seamlessly integrated into.

Disconnected data

Information lived across separate systems, preventing the company from establishing a single source of truth.

Disparate processes

Without a unified platform, teams struggled to streamline operations.

Ambitious growth goals

Perricone's leadership needed stronger systems and reporting to support the next stage of growth.

The mandate wasn't cleanup. It was a revenue operating system that could scale with the company—and with every acquisition after it.

02

The Solution

A Unified Revenue Operating System

Serendipity implemented HubSpot as Perricone Farms' central revenue platform—bringing its data, processes, and people together in one system designed to scale.

  1. 01

    HubSpot as the CRM

    Serendipity configured HubSpot as Perricone's central source of truth, giving teams access to accurate, real-time revenue data.

  2. 02

    Acquisition-ready infrastructure

    With the RevOps support in place, Perricone had the systems needed to acquire and integrate a major competitor.

  3. 03

    Hands-on training

    Serendipity created consistent adoption and reduced the risk of deals falling through the cracks.

  4. 04

    Integrated systems

    HubSpot is connected with other areas of the business to improve data flow and clarity across the organization.

  5. 05

    Reporting and visibility

    Centralized data gave leadership a clearer view of revenue—supporting faster, more informed decision-making.

HubSpot deal pipeline board
Unified sales data in one place
HubSpot deals per deal owner report
Leadership-ready reporting
03

The Results

The visibility, consistency, and adoption Perricone Farms needed to scale

100%
Revenue growth in the year following HubSpot adoption
100%
CRM adoption across a 30-person sales team
$150M
In closed revenue tracked in HubSpot
40%
Increase in deal volume per sales representative
50%
Faster lead-response time
100%
Pipeline visibility for leadership
Serendipity is an outstanding partner because they bring structure, clarity, and expertise to every project. Their guidance and organization made implementing HubSpot seamless and highly effective. HubSpot itself is a powerful tool that provides visibility into our sales pipeline and simplifies managing goals. Together, Serendipity's strategic approach and HubSpot's functionality have transformed our process into something efficient and easy to use. I highly recommend Serendipity and HubSpot for anyone looking to improve their sales and marketing operations.
Perricone Farms
Perricone FarmsHubSpot Customer Platform · Manufacturing

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Mid-market HubSpot implementation, RevOps, and training—from a Platinum HubSpot Partner.